How long will it take to receive my order?
- Rhedhouse orders are shipped UPS Ground. Ground delivery days are Monday through Friday.
- School Orders are custom to your School.
- They take time to process, plan accordingly for receipt and give yourself time to
make an exchange if necessary.
- Normal order production time takes 5 to 10 business days (1 to 2 weeks).
Our goal is to exceed this schedule, but in some cases due to demand and high standards
your order may take up to 15 days to process before shipping.
- You will receive an estimated ship date when placing your order via e-mail confirmation.
- The estimated ship date is an estimate. Customer Service Representatives cannot
guarantee delivery dates.
Does Rhedhöuse Nametape Orders?
Unfortunately we do not nametape school orders. However, you can purchase either sew on or iron
on tapes if you wish to nametape your child's clothing.
How can I expedite my order?
Express Shipping - If you're in a hurry, Rhedhouse suggest you take advantage
of our express shipping.
- Once your order has been completed, Rhedhouse can express your order for a small additional
charge (see order form).
- Rhedhouse can provide you the delivery date of your order once it has been completed
and e-mail you the tracking number from the carrier.
- Rhedhouse makes every effort to ship your order complete, however the nominal express
shipping charge does not apply to any back ordered merchandise.
- Back ordered merchandise will be shipped UPS Ground.
- Shipping rates apply to deliveries within the continental United States. Deliveries
outside the continental USA require additional shipping charges.
- Please call our customer service department by phone at 773-247-8895 between 7:30AM and 4PM (CST) Monday through Friday for the appropriate charges.